The impact of AI on skills in 2026

Tasks that change, more than jobs that disappear

AI tools that write and answer questions (the “large language models,” such as ChatGPT or Claude) are arriving in companies. They change what we call a skill: part of what used to require expertise now takes a simple question.

According to a 2025 study by Anthropic, the company that builds the AI Claude, AI is used for at least a quarter of tasks in 36% of jobs. It covers three quarters of tasks in only 4% of jobs. AI enters tasks far more than it replaces jobs.

Three skills are gaining value

Three types of skills are becoming essential:

• Critical thinking: knowing how to assess and check what AI produces.
• Interpersonal intelligence: what machines cannot (yet) do reliably.
• Dual expertise: combining command of your own job with ease using digital tools.

Preparing by starting from tasks

Start from tasks, job by job: which ones AI takes on, which ones change, which ones stay human. That is what then lets you decide where to train, where to hire and where to open pathways. Seeing what this looks like for your jobs takes 30 minutes.